Data Center Operations Specialist®
Data Center Operations Specialist®
3 Days, 2 Professional Certifications
This course targets mangers, planners and strategists responsible for overseeing, maintaining, managing & planning of data center capacities, efficiencies, availabilities, safety & security and operations.
Course Description
This course targets data center managers, data center planners and data center strategists that are responsible for overseeing, maintaining, managing & planning of data center capacities, efficiencies, availabilities, safety & security as well as the overall operations for its intended purposes and designated footprints. The DCOS® course focuses on best practices to be applied, mechanisms and methodologies to enhance the long-run objectives as well as the daily operations of data centers. It further illustrates how to streamline processes, increase efficiency and productivity whilst maintaining high-availability and safeguariding security. The core concepts are based on demonstrated principles, which are optimized from lessons learned from data center front-runners such as cloud service providers, hyper-scale data center operators, managed service providers, and data center owners across varied industries.
Who should take this course?
- Data Center Managers
- Data Center Planners & Strategists
- Data Center Technicians
- Data Center Architects
- Business Executives
- Data Center Stakeholders
- Project Managers
- Data Center Owners
what you study
The course focuses on best data center operational practices, mechanisms and methodologies to be applied to enhance the short/medium/long-term objectives as well as the daily operations of data centers.
Learning Outcomes
- Learn how to manage data centers
- Learn how to operate data centers
- Learn data center infrastructure maintenance
- Understand data center policies and procedures
- Learn effective data center operation
- Learn day-to-day data center operational management
- Data center human resource management
- data center efficiency planning
- Data center optimization
Prerequisites
- Data Center Infrastructure Specialist®.
Recommendations
It is recommended for this course to be taken back-to-back with DCIS® in a 5-day program. This will optimize learning and cost saving.
Course Features
Day 1
Compliance
Data Center Assessment
Data Center Audit
Data Center Certification
Data Center Certification Types
Data Center Standards, Frameworks, BPs
Quality Systems
Quality Assurance
Quality Control
Quality Improvement
Business Continuity
Data Center Risk Factors
Business Continuity Management
Business Continuity Planning
RPO
RTO
Disaster Recovery Planning
Data Center Organizational Structure
Data Center Stakeholders
Open Process Framework
Data Center Operations Management Team
Data Center Business Manager
Data Center Topology Manager
Data Center Operations Manager
Data Center Node Operations Manager
Data Center Node Manager
Data Center SFI Manager
Data Center ITI Manager
Data Center Floor Manager
Data Center Site Manager
Data Center NOC Manager
Data Center S&S Manager
Relationships, Duties and Limitations
Human Resources
Principals of Data Center HR
People as Assets
People as People
Job Description
Recruitment
Benefits & Compensation
Orientation & Training
Performance & Evaluation
Retention Plan
Dismissal
Job Rotation
Skills Redundancy Plan
Data Center HR Challenges
Day 2
Data Center Management
Cost Management
Asset Management
Equipment Lifecycle Management
Buy or Lease Evaluations
Warranties
Vendor Management
RAS, RFP, RFI, RFT, RFQ, IFB
Crises Management
Data Center Service Availability
SLAs
OLAs
SLRs
OLRs
Data Center Efficiency
Green Initiatives
KPI’s
OPEX Monitoring
DCIE, SEER, EER, COP, SPF
EUE and PUE v2
PUE Loopholes
Advanced PUE Concepts
Enhanced Cooling Efficiency
Increased Power Efficiency
Applied Virtualization
Utility Computing
Data Center Day-to-Day Operation
Data Center Policies & Procedures
Data Center SOPs
Data Center Checklists
Data Center WOs
Data Center SOWs
Data Center PTWs
Data Center Floor Management
Data Center Inventory Management
Commissioning & Decommissioning
Labeling Matrix & Methods
Business Office Management
Documentation Management
Data Center Micro Cleaning
Data Center Pest Control
Facilities Management
Computational Fluid Dynamics
Real-Time Monitoring
Thermal Imaging
Cooling System Maintenance Regime
Fire Protection Systems Management
Electrical Systems Maintenance Regime
Generator Testing
UPS Management & Testing
ITI Operations Management
ITSM, ITIL v.3
Loading Dock
Shipping & Receiving Area
Staging Area
VTS and Burn-In
Day 3
Data Center Capacity Management
Capacity Management Concepts
Cost-Value-Efficiency Analysis
ABC
Capacity Management Activities
Capacity Management Process
ETL
Facility Capacities & Load
Structural Capacities & Load
Telecom Capacities & Load
IT Capacities & Load
Capacity Benchmarking
Capacity Trending
Capacity Modeling
Capacity Analytics
Capacity Planning Tools
Data Center Monitoring & Management
M&M Goals
Monitoring & Management Systems
Environment Monitoring System (EMS)
Electrical Power Management System (EPMS)
Building Management System (BMS)
Network Management System (NMS)
Data Center Infrastructure Management (DCIM)
Business Service Management (BSM)
M&M Reporting & Analytics
Support & Help Desk
Data Center Safety & Security Management
Safety Priorities & Plans
Emergency Types & Plans
Security Controls & Management
Visitor Types and Access
Penetration Testing and Techniques
Data Center Maintenance & Repair
Data Center Maintenance Regimes
Data Center Maintenance Grades
Maintenance Scope, Budget, Skillsets, and Impact
Maintenance Contracts
MTBF and TTR